Privacy Policy | yourwebsitenow.co.uk

1. Who We Are

yourwebsitenow.co.uk ("we", "us", "our") is registered in England and Wales. We operate the website at yourwebsitenow.co.uk and provide website design and hosting services. We are the data controller for personal information collected through our website and services.

Contact: hello@yourwebsitenow.co.uk

2. What Data We Collect

We may collect the following types of personal data:

Identity data: Name, business name
Contact data: Email address, phone number
Application data: Information you provide when applying for a website (industry, goals, features)
Technical data: IP address, browser type, device information, pages visited
Usage data: How you interact with our website
Marketing data: Preferences for receiving marketing communications

3. How We Use Your Data

We use your personal data for the following purposes:

To process your website application and build your website
To communicate with you about your project
To send you important service updates and notifications
To improve our website and services
To comply with legal obligations
To send marketing communications (only with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Contract: Processing necessary to fulfil our services to you
Legitimate interests: For improving our services and preventing fraud
Legal obligation: Where we are required by law
Consent: For marketing communications

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our services (such as hosting providers, email service providers), subject to strict data processing agreements. We will only share your data as necessary and will never share it for their own marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Application data is retained for the duration of your subscription plus 2 years. You can request deletion of your data at any time.

7. Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of the data we hold about you
Rectification: Request we correct inaccurate data
Erasure: Request we delete your data ("right to be forgotten")
Portability: Receive your data in a portable format
Objection: Object to processing based on legitimate interests
Restriction: Request we restrict processing of your data

To exercise any of these rights, contact us at hello@yourwebsitenow.co.uk.

8. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for full details.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no internet transmission is ever completely secure. Please take care when sharing sensitive information online.

10. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing you directly.